Return Policy

The prescribed policies are the part of our TOS document and in the event of a conflict between these policies and our terms and conditions, our terms and conditions will apply. We want to acknowledge our visitors that In certain cases we can exchange your product if you do not get what you have paid for. In the event that  we witness any error on our side or due to any packaging or technical issue we will only exchange your product. We are not offering any refunds at the moment. For more updates and inquiries about this you can email us at 
Note: You agree that once you complete a payment, you will not file a dispute or a chargeback against us for any reason.
  • In the event that you have bought any of our products from our online store Rich in Color Cosmetics, and it has not been delivered.   
  • Your purchase of the product doesn't meet your requirements. 
  • Ex. Missing package requirements.
  • The purchased items are acceptable for exchange within the delivery week period only.
  • Additional shipping and exchange charges will be borne by the buyer.
  • The returned item must be accommodated with all the attachments and tags present at the time of delivery to be eligible for the exchange.
  • Exchange process may  take at least 10-14 days to proceed.
  • In case of any dispute the final authority would definitely be Rich in Color Cosmetics and their partners. No objection or case whatsoever shall be considered against their decision. 
      • We are not responsible for misdirected shipments or where you have supplied an incorrect, invalid or incomplete delivery address.
      • Once your order has been delivered in accordance with your delivery instructions, you assume full responsibility for and risk in the Products.
      Chicago, United States